Shipping policy

At Matelas Laurentien, we offer simple and transparent shipping options tailored to the nature of each product, ensuring a reliable and carefully managed delivery experience.

Free Shipping – Bedding Accessories

Free shipping is available on orders of $175 or more (before taxes) on eligible bedding accessories, including:

  • Pillows

  • Mattress protectors

  • Bedding and related accessories

This offer applies to accessories only and excludes oversized items.

Items Excluded from Free Shipping

Due to their size and handling requirements, the following items are not eligible for free shipping:

  • Mattresses

  • Box springs

  • Complete beds

  • Bed bases

Shipping Fees – Oversized Items

A flat rate shipping fee applies to oversized items, based on the delivery province:

  • Québec: $125

  • Ontario: $175

  • Western Provinces
    (Manitoba, Saskatchewan, Alberta, British Columbia): $295

  • Atlantic Provinces
    (New Brunswick, Nova Scotia, Prince Edward Island, Newfoundland and Labrador): $325

These fees cover handling and scheduled delivery.

Delivery Areas & Special Conditions

We deliver across Canada.
Certain remote areas or limited-access locations may require prior validation. In such cases, our team will contact you before delivery.

Delivery Timeframes & Scheduling

Delivery times vary depending on the product and location.
For oversized items, our team will contact you after purchase to schedule delivery.

Questions

If you have any questions regarding shipping or special delivery requests, please contact us.

bonjour@naturdesign.ca

819-681-0606

1-888-717-1213